At Star Alliance (accessible from star-alliance.website), one of our main priorities is the privacy of our visitors and B2B partners. This Privacy Policy document contains types of information that is collected and recorded by Star Alliance and how we use it.
1. Information We Collect
We collect information to provide better services to our clients, process your wholesale orders, and offer tailored bespoke experiences. The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.
Types of Data Collected:
- Account Information: Name, email address, phone number, and company details when you register for an account.
- Order Information: Billing address, shipping address, and customization preferences (like leather type and branding).
- Usage Data: Information on how you navigate our website, device type, browser type, and IP address (collected automatically for security and analytics).
2. How We Use Your Information
We use the information we collect in various ways, including to:
- Provide, operate, and maintain our B2B e-commerce website.
- Process your orders, handle billing, and fulfill bespoke manufacturing requests.
- Improve, personalize, and expand our website's functionality.
- Communicate with you directly, including for customer service, updates, and marketing (if opted in).
- Find and prevent fraud or unauthorized access.
3. Sharing of Information
We respect your privacy and do not sell, trade, or rent your personal identification information to others. However, we may share generic aggregated demographic information not linked to any personal identification with trusted affiliates.
We may share your data with third-party service providers only to help us operate our business and the Site, such as:
- Shipping and courier partners to deliver your products.
- Secure payment gateways to process your transactions safely.
4. Cookies and Tracking
Like any other website, Star Alliance uses "cookies". These cookies are used to store information including visitors' preferences, session management, and keeping you logged in securely (e.g., our "Remember Me" functionality).
You can choose to disable cookies through your individual browser options. However, disabling cookies may affect the functionality of certain features on our website, such as adding items to your cart or accessing your profile.
5. Data Security
We adopt appropriate data collection, storage, processing practices, and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site.
Commitment to Security
Sensitive and private data exchange between the Site and its users happens over a SSL secured communication channel and is encrypted and protected with digital signatures. We restrict developer tool access to protect our high-res product designs and source code.
6. Your Data Rights
You have the right to request access to the personal data we hold about you. You can also request that we correct any inaccuracies or delete your account and personal data from our systems. To exercise these rights, please contact our administrative team.
7. Contact Us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at: