Frequently Asked Questions

Find answers to common questions about our B2B manufacturing, products, and services.

If you cannot find the answer you are looking for below, please do not hesitate to contact our wholesale support team.

Yes. Because we are a B2B (Business-to-Business) manufacturer, our wholesale pricing is exclusively available to registered and approved partners. You can easily create a free account to gain full access to our catalog, tiered pricing, and high-resolution images.
MOQs vary depending on the product type, material, and customization requirements. Generally, our base MOQ starts around 10 to 50 units per style. You will find the specific MOQ listed on the detailed page of each product once you are logged in.
Absolutely! We specialize in white-label and bespoke manufacturing. During the order process, you can request custom logos, specific leather dye finishes, personalized hardware, and specialized measurements tailored to your brand's requirements.
All our premium leather goods, equestrian products, and textiles are handcrafted in our state-of-the-art manufacturing facility located in Kanpur, India—a globally recognized hub for high-quality leather craftsmanship.
Yes, we ship worldwide. We partner with top global logistics providers (such as DHL, FedEx, and UPS) as well as premium freight forwarders to ensure your wholesale orders are delivered safely and efficiently to your destination country.
No. We are an independent manufacturing entity specializing in premium leather goods and equestrian products. We have no affiliation, association, or official connection with the Star Alliance airline network.
Our product designs and high-resolution photographs are our exclusive intellectual property. To prevent unauthorized commercial use, scraping, and design theft, we have implemented strict security measures (such as canvas rendering and disabling developer tools).

Still have questions?

Reach out to our dedicated support team, and we will get back to you as soon as possible.

Email Us support@star-alliance.website
Location Kanpur, India
Phone +91 [Your Phone Number]
* Information provided in this FAQ is subject to change. Please refer to our official Terms & Conditions and Shipping Policy for legally binding agreements.